Rogers Teams Up with Region of Waterloo to Deliver Low-Cost Internet to More Than 12,000 in Surrounding Communities

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– Connected for Success program available to Waterloo Region Housing tenants for $9.99 / month –
WATERLOO (SEPT. 20, 2017) Rogers and the Region of Waterloo are bringing low-cost, high-speed internet to 12,000 low-income housing tenants in Waterloo Region with Rogers’ Connected for Success program. For $9.99 monthly, tenants of Region of Waterloo’s rent-geared-to-income housing can get online with Connected for Success.

The Region of Waterloo is the 190th housing provider to partner with Rogers on Connected for Success since the program’s inception in 2013. To date, more than 15,000 households across Rogers cable footprint in Ontario, New Brunswick and Newfoundland have signed up for the program.

“It is our goal at Rogers to connect communities and make it easier for all Canadians to fully participate in the digital economy,” said Peter King, Senior Director of Corporate Social Responsibility, Rogers. “Rogers is committed to supporting Waterloo Region’s vibrant, growing community by providing a low-cost solution that connects residents to the vital services and tools that are crucial to success in today’s digital world.”

A 2015 Ipsos-Reid study found that while 91% of Canadians currently have access to the internet at home, the number drops to 70% in households with an annual income under $25,000.

“We are living in a digital world and accessible and affordable access to the internet is essential. We are very pleased to partner with the Connected for Success program,” said Doug Craig, Mayor of Cambridge. “All residents should be equipped with the tools they need to easily access online information and opportunities.”

“We are pleased to partner with Rogers to give more people in our community an easier and more affordable way to connect with family and friends, search and apply for work, and access other resources,” said Regional Chair Ken Seiling. “Internet access is such an important service and this collaboration will help many people in our community improve their quality of life.”

Connected for Success requires no contract or credit checks upon sign up, and includes speeds of up to 10 Mbps download and up to 1 Mbps upload.

Rogers also offers Internet 5, a low-cost service for $32.99 a month, available to anyone within Rogers’ internet service area; modem rental of $8/month is extra.

Eligible Waterloo Region Housing tenants can call 1-866-689-0758 for more information about Connected for Success, and people interested in Internet 5 can call 1-888-ROGERS1. For additional details on the program, please visit

For more about the Region of Waterloo, please visit

About Rogers
Rogers is a leading diversified Canadian communications and media company.  We are Canada’s largest provider of wireless voice and data communications services and one of Canada’s leading providers of cable television, high-speed Internet and telephony services to consumers and businesses. Through Rogers Media we are engaged in radio and television broadcasting, televised shopping, magazines and trade publications, and sports entertainment. Our shares are publicly traded on the Toronto Stock Exchange (TSX:  RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).

For further information:, 647-747-5118

17 responses to “Rogers Teams Up with Region of Waterloo to Deliver Low-Cost Internet to More Than 12,000 in Surrounding Communities”

  1. Christina Mitchell Brading says:

    I was one of the volunteers from the Kitchener Rogers Call Center, at this event assisting with signing residents for the Connected For Success Program! What a Rewarding Day, to see the smiles when explained of this program that was almost too good to be true!! Thank you for this Opportunity to be a part of this event and share this excitement with all !! A Day I will Remember for a Long Time!!

  2. Kent Duke Wilson says:

    I already am a Rogers customer so how do I get a low cost internet?

    • RogersPaul says:

      Hi Kent, thank you for connecting with us today. You can give us a call at 1-866-689-0758 to discuss your eligibility for Connected for Success.

  3. What a commendable effort! On behalf of the 12,000 I sincerely thank you. Keep up the good work.

  4. Shanie says:

    Have tried your number many times ….it doesn’t work !!! No connection ????

  5. Shanie says:

    Hello again : Rogers agent left me a message that Waterloo Housing is holding up the process of getting the $9.99 internet deal ??

    • RogersMike says:

      Hi Shanie! The Region of Waterloo will need to first verify if your household is eligible for the program – please call 519-575-4400 to inquire.

  6. Shanie says:

    Hello again, I heard from Waterloo Housing that they had sent Rogers confirmation that I qualify for the $9.99 internet and I am
    still waiting for Rogers to get back to me ???? How long is it going to take to actually get on this program ?

    • RogersPaul says:

      Hi Shanie, thank you for your message. Have you called the team back at 1-866-689-0758 since Waterloo Region Housing sent that over?

  7. Shanie says:

    Rogers – You really need to up your game !!!! Never can you ever get to talk to a real person at this number and no one ever calls you back !!!
    ” REALLY ” So frustrating to deal with this part of Rogers ….??????

  8. Shanie says:

    FINALLY!!! Someone called and have set up my new account for the $ 9.99 internet …Thank you so much !!

    • RogersMike says:

      Fantastic, so happy to hear. Again, I truly apologize for the experience, but glad everything worked out in the end. 🙂

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