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Connected for Success

We bring more Canadians online.

Connected for Success offers high-speed, low-cost internet across Ontario, New Brunswick and Newfoundland to subsidized tenants, seniors, families with children and to individuals receiving disability and income support.

CLICK HERE to see Internet plans starting at $9.99/month!

Please scroll down to apply.

To apply, click on the income support program you qualify for to review the application process. If you have questions, please call 1 866 689 0758 between 9 am and 6 pm Monday through Friday and a Connected for Success representative will assist you.


APPLYING:

  • Email the copy of your CCB statement, along with your full name, email address and phone number to: cfsapplication@rci.rogers.com.
    • Please provide a copy of your most recent Canada Child Benefit (CCB) statement showing your family net income of less than or equal to $32,208.
    • If you are planning on having a third party call in on your behalf, please include this LETTER OF AUTHORIZATION with your application.

APPROVAL:

  • You will receive an email or call from a CFS rep within 2 weeks with instructions on where to call to set up your account.

ADDITIONAL INFORMATION:

  • If you have questions, please call 1 866 689 0758 between 9 am and 6 pm Monday through Friday and a Connected for Success representative will assist you.
  • Please note that documentation will be used for eligibility verification and then deleted or shredded.
  • If you need to mail your application, send to:
    • Rogers Communications Inc.
      Attn: Connected for Success Internet Program
      857 York Mills Road
      Toronto, ON M3B 1Z1
    • Mail-in approvals may take 3-4 weeks to process.

Is your non-profit housing organization a partner with Connected for Success? If not, please have them complete the application process listed on our home page.

If your non-profit housing organization is a partner, please call 1-866-689-0758 to set up your account. When speaking with our representatives, please reference your housing partner organization.

APPLYING:

  • Email your most recent ODSP statement, along with your full name, email address and phone number to: cfsapplication@rci.rogers.com. (Please include TDSB in your subject line.)
    • Your ODSP statement can be downloaded from the Ontario MyBenefits portal (for more information click HERE).
    • If you are planning on having a third party call in on your behalf, please include this LETTER OF AUTHORIZATION with your application.

APPROVAL:

  • You will receive an email or call from a CFS rep within 2 weeks with instructions on where to call to set up your account.

ADDITIONAL INFORMATION:

  • If you have questions, please call 1 866 689 0758 between 9 am and 6 pm Monday through Friday and a Connected for Success representative will assist you.
  • Please note that documentation will be used for eligibility verification and then deleted or shredded.
  • If you need to mail your application, send to:
    • Rogers Communications Inc.
      Attn: Connected for Success Internet Program
      857 York Mills Road
      Toronto, ON M3B 1Z1
    • Mail-in approvals may take 3-4 weeks to process.

APPLYING:

  • Email your most recent OW statement, along with your full name, email address and phone number to: cfsapplication@rci.rogers.com. (Please include TDSB in your subject line.)
    • Your ODSP statement can be downloaded from the Ontario MyBenefits portal (for more information click HERE).
    • If you are planning on having a third party call in on your behalf, please include this LETTER OF AUTHORIZATION with your application.

APPROVAL:

  • You will receive an email or call from a CFS rep within 2 weeks with instructions on where to call to set up your account.

ADDITIONAL INFORMATION:

  • If you have questions, please call 1 866 689 0758 between 9 am and 6 pm Monday through Friday and a Connected for Success representative will assist you.
  • Please note that documentation will be used for eligibility verification and then deleted or shredded.
  • If you need to mail your application, send to:
    • Rogers Communications Inc.
      Attn: Connected for Success Internet Program
      857 York Mills Road
      Toronto, ON M3B 1Z1
    • Mail-in approvals may take 3-4 weeks to process.

APPLYING:

  • Email your most recent statement of Old Age Security T4A (OAS), indicating an amount paid under box 21 (net supplements paid), along with your full name, email address and phone number to: cfsapplication@rci.rogers.com. (Please include TDSB in your subject line.)
    • If you are planning on having a third party call in on your behalf, please include this LETTER OF AUTHORIZATION with your application.

APPROVAL:

  • You will receive an email or call from a CFS rep within 2 weeks with instructions on where to call to set up your account.

ADDITIONAL INFORMATION:

  • If you have questions, please call 1 866 689 0758 between 9 am and 6 pm Monday through Friday and a Connected for Success representative will assist you.
  • Please note that documentation will be used for eligibility verification and then deleted or shredded.
  • If you need to mail your application, send to:
    • Rogers Communications Inc.
      Attn: Connected for Success Internet Program
      857 York Mills Road
      Toronto, ON M3B 1Z1
    • Mail-in approvals may take 3-4 weeks to process.

We participate in Connecting Families, an initiative of the Government of Canada. Our participation builds on the work of our existing program, Connected for Success, and helps families receiving Maximum Child Care benefit access the digital world for $9.99.

Frequently Asked Questions

What is Connecting Families?

Connecting Families will help bridge the digital divide for low-income Canadian families who may struggle to afford access to home Internet. Participating internet providers, including Rogers, Bell, Cogeco, SaskTel, Shaw, TELUS and Videotron, will voluntarily offer discounted home Internet service to randomly selected families who currently receive the maximum Canada Child Benefit.

What will participants receive?

Rogers will offer the same product as Connected for Success, which includes 25 Mbps download speed, 100 GB of data usage, a free installation and modem rental for $9.99/month + taxes.

How do I find out if I qualify for Connecting Families?

Families who currently received a maximum Canada Child Benefit will be selected randomly to participate in this initiative. They will be contacted directly by the Government of Canada through a direct mail-out. Instructions on how to apply for the program will be provided in the letter.

I received a letter stating that I’m eligible for Connecting Families, what do I do now?

To sign up for the initiative, please visit www.connecting-families.ca and enter the code provided within the letter.

What are the eligibility criteria?

The initiative was designed to connect low-income families to the Internet. Rogers and the other participating ISPs are not responsible for determining eligibility and will not have access to any taxpayer information.

I am currently on Connected for Success, but I think I might qualify for Connecting Families as well, does my internet plan change?

No. If you are already receiving $9.99/month internet through Connected for Success, you can remain on that plan, no changes will appear on your monthly invoices.

Become a partner.

If you are a housing organization (cooperative or not for profit) not currently partnered with Connected for Success, please download the application form here. Once complete, please send to cfsapplication@rci.rogers.com.

Connected for Success Partner Organizations

To review a list of our current partners, please follow the link below.

380 +
partners
30 K+
connected households
750 K+
eligible households