What is Connecting Families?
Connecting Families will help bridge the digital divide for low-income Canadian families who may struggle to aﬀord access to home Internet. Participating internet providers, including Rogers, Bell, Cogeco, SaskTel, Shaw, TELUS and Videotron, will voluntarily oﬀer discounted home Internet service to randomly selected families who currently receive the maximum Canada Child Benefit.
What will participants receive?
Rogers will oﬀer the same product as Connected for Success, which includes 25 Mbps download speed, 100 GB of data usage, a free installation and modem rental for $9.99/month + taxes.
How do I ﬁnd out if I qualify for Connecting Families?
Families who currently received a maximum Canada Child Benefit will be selected randomly to participate in this initiative. They will be contacted directly by the Government of Canada through a direct mail-out. Instructions on how to apply for the program will be provided in the letter.
I received a letter stating that I’m eligible for Connecting Families, what do I do now?
To sign up for the initiative, please visit www.connecting-families.ca and enter the code provided within the letter.
What are the eligibility criteria?
The initiative was designed to connect low-income families to the Internet. Rogers and the other participating ISPs are not responsible for determining eligibility and will not have access to any taxpayer information.
I am currently on Connected for Success, but I think I might qualify for Connecting Families as well, does my internet plan change?
No. If you are already receiving $9.99/month internet through Connected for Success, you can remain on that plan, no changes will appear on your monthly invoices.