Community

Today’s youth are coming of age in a rapidly changing, increasingly uncertain digital world. Rogers is committed to supporting youth to deliver the change they want to see in the world.

2017 Corporate Social Responsibility Report

We strive to create a brilliant digital future for Canadians. That means providing products and services that are simple, easy to use and worry-free, so that our customers can go about their daily lives. It’s also about the way we do business. People want to work with a company they feel is ethical and transparent, and that means we consider the societal, economic and environmental benefits and costs in everything we do.

Rogers is proud to participate in Connecting Families, an initiative of the Government of Canada that will enable and encourage the participation of more Canadians in the digital world and the opportunities it brings.

When the initiative launches later in the fall of 2018, eligible families will be able to access high speed Internet service packages for $10 per month from participating Internet Service Providers.

Our participation builds on the work of our low-cost high speed internet program Connected for Success. Launched in 2013, Rogers partners with non-profit housing organizations across our Cable footprint in Ontario, New Brunswick and Newfoundland for rent-geared-to-income and subsidized tenants.

Frequently Asked Questions

What is Connecting Families?

Connecting Families will help bridge the digital divide for low-income Canadian families who may struggle to afford access to home Internet. Participating internet providers, including Rogers, Bell, Cogeco, SaskTel, Shaw, TELUS and Videotron, will voluntarily offer discounted home Internet service to randomly selected families who currently receive the maximum Canada Child Benefit.

What will participants receive?

Rogers will offer the same product as Connected for Success, which includes 10 Mbps download speed, 100 GB of data usage, a free installation and modem rental for $9.99/month + taxes.

How do I find out if I qualify for Connecting Families?

Families who currently received a maximum Canada Child Benefit will be selected randomly to participate in this initiative. They will be contacted directly by the Government of Canada through a direct mail-out, starting at the launch of the initiative in November 2018.  Instructions on how to apply for the program will be provided in the letter.

What are the eligibility criteria and how were they determined?

The initiative was designed to connect low-income families to the Internet. Rogers and the other participating ISPs are not responsible for determining eligibility and will not have access to any taxpayer information.

I am currently on Connected for Success, but I think I might qualify for Connecting Families as well, does my internet plan change?

No.  If you are already receiving $9.99/month internet through Connected for Success, you can remain on that plan, no changes will appear on your monthly invoices.

Additional FAQ: Connecting Families

For more information on the program, visit Innovation, Science and Economic Development Canada’s FAQ.

Connected for Success

Connected for Success provides high-speed internet access to people living in rent-subsidized non-profit housing. For more information, visit www.connectedforsuccess.ca.

Subscribe to our mailing list

* indicates required
Email Frequency