Paul Cramp, Director, CXT IT Engagement, leads the digital planning and engagement team for CXT IT.
We sat down with Paul Cramp, Director, CXT IT Engagement in the first of a monthly series that profiles unique jobs around Rogers.
Start your own journey with Rogers by visiting jobs.rogers.com
- What inspired you to join the Rogers team?
I like new challenges and was inspired by the opportunity to join Rogers where I knew I’d be able to grow my career and help influence the lives of Canadians.
- Tell us about your career journey at Rogers.
When I first joined Rogers, I was responsible for leading the Digital Media Project Management Office (PMO) and helped transform the way digital media products were delivered to market. The role grew to include customer experience for Rogers.com and Fido.ca, web and mobile. Now, I lead digital planning and engagement for CXT IT. I’ve been able to build a great team in a role that combines both my operational and strategic background, and to develop the up-front best practices for improved delivery.
- What makes you proud to work for Rogers?
The people! We work with a lot of smart people who care about what they do. We come at projects in different ways and see things from different perspectives but ultimately, everyone wants to deliver a great customer experience.
- Why should someone consider joining the Rogers team?
Rogers is a great place to work. There’s a huge focus on investing in the team – we have the tools we need to succeed and there are lots opportunities to help us grow. We touch the lives of millions of Canadians, and that’s an incredible impact.