Rogers creating 215 new jobs at Moncton Contact Centre
MONCTON, NB, July 17, 2018 – Rogers is growing its Moncton call centre by creating 215 new jobs in order to provide the best service experience to its customers. With these new hires, Rogers will employ more than 1,000 people in greater Moncton, including call centre agents, sales reps, technicians and corporate positions.
“We employ some of the best frontline agents in Moncton and we’re excited to fill hundreds of new jobs in the region. Our customers are our number one priority and we are growing our presence locally to provide them with the best possible experience,” said Eric Agius, Senior Vice-President Customer Care, Rogers Communications. “We are proud to be a major employer here in New Brunswick in a sector that is providing career opportunities to hard-working Canadians, and we’re looking forward to hiring more employees from the region’s strong workforce.”
Rogers has a history of success in Moncton, employing hundreds of contact centre agents in the area for the last 15 years. The company is committed to investing in the employee experience of its contact centre team and has been recognized as one of the best places to work in Canada. The company’s passionate contact centre agents, who are dedicated to providing the best service experience to its customers, play a key role in that.
“I’m very pleased to see Rogers continue to grow its presence in the Greater Moncton Area,” said the Honourable Ginette Petitpas Taylor, Minister of Health and MP for Moncton-Riverview-Dieppe. “The creation of these 215 jobs stands as a testament to our region’s ability to attract and retain new businesses and to provide great quality of life to our citizens through solid economic opportunities.”
“Opportunity lives in New Brunswick and your government is proud to see that Rogers realizes this too,” said the Honourable Cathy Rogers, Minister of Finance and MLA for Moncton South. “When companies like Rogers choose to invest in New Brunswick because of our skilled workforce, it reinforces that our multi-year economic growth plan is working.”
“We are very pleased to see Rogers expand its current operation in Moncton. The company has a history of success in our city as well as in our region,” said Dawn Arnold, Mayor of Moncton. “The addition of 215 new jobs demonstrates that they see Moncton as a great partner and an ideal place to do business. Our talented workforce is definitely a key component behind Rogers’ continued investment in our economy.”
In addition to offering market competitive salaries in New Brunswick, Rogers Total Rewards Offering includes a generous benefit program and rich employee discounts. The Wealth Accumulation Program is also among the most generous in the country, and the company’s focus on professional development helps ensure contact centre agents have the right support to build a rewarding career at Rogers.
“The Moncton team is recognized, both within Rogers nationally and throughout the local community, as being leaders in delivering top-notch customer service, as volunteers and donors to local non-profits, and for having a supportive culture,” said Jessica Gallant, Site Director for the Moncton contact centre. “I started my career here more than 20 years ago as a frontline agent in this great company that supported my career development as a manager and now as site director.”
To learn more about the career opportunities available at Rogers in New Brunswick, visit www.rogers.com/careers.
ABOUT ROGERS IN NEW BRUNSWICK:
Rogers is a leading diversified Canadian communications and media company with a long history in New Brunswick. We are Canada’s largest provider of wireless voice and data communications services and one of Canada’s leading providers of cable television, high-speed Internet and telephony services to consumers and businesses. Rogers has invested $69M in its network in the province in the past seven years. Rogers employs more than 1000 New Brunswickers through both its contact centre in downtown Moncton and corporate, sales, technician, retail (at 15 retail stores) and media positions across the province. We provide approximately $59M in annual payroll and more than $8M in income, business and property tax. The company’s community investments include the Connected for Success program that offers low-cost Internet to thousands of low-income New Brunswickers living in non-profit housing, in addition to donations and community grants of more than $100,000 annually and scholarships through the Ted Rogers Scholarship Fund. Rogers TV provides produces informative and entertaining local programming and is the exclusive television home of the State of the Province Address and QMJHL hockey in New Brunswick. http://about.rogers.com/
For further information: (647) 747-5118, email@example.com