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Thanks to our incredible network teams, J.D. Power ranks Rogers #1 for wireless network quality in the West and tied for first in Ontario

April 23, 2020

Articles

A J.D. Power study based on customer feedback ranked Rogers first for wireless network quality in the West (including British Columbia, Alberta, Saskatchewan, Manitoba, Northwest Territories, Nunavut, and Yukon Territory), and tied for first in Ontario.

With millions of Canadians staying home, our customers are relying on us and our network now more than ever to connect them to the things that matter most.

“There’s never been a more important time to stay connected and we are incredibly proud that our customers consider us number one in providing connectivity for people, businesses and communities,” said Joe Natale, President and CEO, Rogers Communications. “This award reflects our continued investment and commitment to providing Canadians with fast and reliable networks that power our country from coast-to-coast.”- Joe Natale

The J.D. Power 2020 Canada Wireless Network Quality Performance Study measures satisfaction based on recent customer usage activities in three areas that impact network performance: calling, messaging, and data. The study is based on customers’ perceptions of the wireless network. More information about the J.D. Power Canada Wireless Network Quality Performance Study can be found here.

A heartfelt thanks to all the engineers and members of our team who are working around the clock to keep our networks powered and resilient for Canadians.