Rogers launches new service and gives customers more control of their Home Phone - at no extra charge
TORONTO, Oct. 22 /CNW/ – Rogers Communications Inc. today announced the launch of TV Call Display, a new product enhancement to its Rogers Home Phone and Rogers Digital TV service that allows incoming calls to be immediately displayed and managed on a customer’s TV screen. Launching in Ontario effective immediately, TV Call Display is being rolled out to all eligible customers in a phased approach over the coming months.(1)
“With TV Call Display customers who have both Rogers Digital TV and Rogers Home Phone have greater control and can customize their TV Call Display pop-up for the ultimate in convenience,” said Fil Giulione, Vice President, Internet and Home Phone Product Management. “Only Rogers offers customers the ability to interact with this service with the option to send calls directly to voicemail if they are a Rogers Voicemail subscriber. Rogers will continue to invest in advanced technologies and enhanced service offerings that make our customers’ lives easier and add value to their subscriptions.”
TV Call Display is an easy and convenient way to manage phone calls while watching TV. When a customer’s phone rings, a pop-up banner displaying the details of the call appears at the bottom of the TV screen. Customers can choose to answer the phone or press exit on their Rogers remote and the banner will disappear, or select snooze to temporarily turn the pop-up off. Digital TV customers who subscribe to Rogers Home Phone with Call Display and Voicemail can instantly redirect calls to voicemail with the touch of a button on their Rogers remote. TV Call Display can be controlled from Channel 975, where customers can manage calls, view a log of recent calls and customize features such as adjust snooze times, change how long the pop-up banner appears or turn on the ‘New Voicemail’ notification pop-up.
Features of TV Call Display
- Caller name and telephone number displayed on the television screen no later than the second ring. - Options to direct calls to voicemail for customers who subscribe to Rogers Voicemail. - Snooze option which disables the on screen pop-up for a user defined period of time. - Voicemail message waiting indicator option to choose to be notified on the TV screen when there's a new voicemail. - Easily manage personal settings on Channel 975 including view call history, turn voicemail notification on or off (default is off), adjust time period that pop-up remains on screen, adjust time period for snooze feature, turn TV Call Display off.
All eligible customers will see their TV Call Display come into effect once the service is launched in their residential area. No action or installation is necessary to begin enjoying TV Call Display. Helpful hints and the user guide can be found at www.rogers.com/tvcalldisplay.
We are a diversified Canadian communications and media company. We are engaged in wireless voice and data communications services through Rogers Wireless, Canada’s largest wireless provider and the operator of the country’s only national GSM and HSPA based network. Through Rogers Cable we are one of Canada’s largest providers of cable television services as well as high-speed Internet access, telephony services and video retailing. Through Rogers Media, we are engaged in radio and television broadcasting, televised shopping, magazines and trade publications, and sports entertainment. We are publicly traded on the Toronto Stock Exchange (TSX: RCI.a and RCI.b) and on the New York Stock Exchange (NYSE: RCI).
------------------------------ (1) Eligible customers include those subscribing to Rogers Home Phone with Call Display and Digital TV, service is available at no extra charge.