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Episode 4: The Art of Listening

Emotional intelligence is the ability to read emotions in yourself and those around you, then adjust your behaviour accordingly. This is the superpower of listening. But it isn’t something that happens automatically — listening at work takes intention and serious know-how.

In this episode, you’ll learn how to hear what people are not saying, how to practice psychological safety, and how to use active listening to draw your team closer together.



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Transcript

For the Love of Work is made possible by Rogers.