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We are connecting families.

We participate in Connecting Families, an initiative of the Government of Canada. Our participation builds on the work of our existing program, Connected for Success, and helps families receiving Maximum Child Care benefit access the digital world for $9.99.

Frequently Asked Questions

What is Connecting Families?

Connecting Families will help bridge the digital divide for low-income Canadian families who may struggle to afford access to home Internet. Participating internet providers, including Rogers, Bell, Cogeco, SaskTel, Shaw, TELUS and Videotron, will voluntarily offer discounted home Internet service to randomly selected families who currently receive the maximum Canada Child Benefit.

What will participants receive?

Rogers will offer the same product as Connected for Success, which includes 25 Mbps download speed, 100 GB of data usage, a free installation and modem rental for $9.99/month + taxes.

How do I find out if I qualify for Connecting Families?

Families who currently received a maximum Canada Child Benefit will be selected randomly to participate in this initiative. They will be contacted directly by the Government of Canada through a direct mail-out. Instructions on how to apply for the program will be provided in the letter.

I received a letter stating that I’m eligible for Connecting Families, what do I do now?

To sign up for the initiative, please visit www.connecting-families.ca and enter the code provided within the letter.

What are the eligibility criteria?

The initiative was designed to connect low-income families to the Internet. Rogers and the other participating ISPs are not responsible for determining eligibility and will not have access to any taxpayer information.

I am currently on Connected for Success, but I think I might qualify for Connecting Families as well, does my internet plan change?

No.  If you are already receiving $9.99/month internet through Connected for Success, you can remain on that plan, no changes will appear on your monthly invoices.