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Our Leadership Team.

Our leaders understand there is a strong connection between the culture they create and the results they deliver. They are driven to delivering the best for Canadians from coast-to-coast-to-coast.

  • Eric Agius

    Chief Customer Officer

    Eric Agius joined Rogers as Senior Vice President Consumer Channels in 2016 and was appointed Chief Customer Officer on February 3, 2020. He is responsible for shaping a unified customer experience across all our channels and to lead Customer Care, our largest frontline organization.

    An innovative leader in transforming customer service, Eric brings more than 25 years of deep industry knowledge. His prior roles have included General Manager & Senior Vice President of Carter’s Canada, CEO & President of LG Canada, President & GM of Nike Canada and President & GM of Nike Chile & Bolivia.

    Eric has had the privilege of working closely with various charitable and non-profit organizations close to his heart. He has sat on the Board of Directors for the Ontario Science Centre, Covenant House, The Raptors Foundation and most recently The Children’s Wish Foundation of Canada. Originally from Toronto, Eric holds a Bachelor of Arts from McMaster University in Hamilton.

  • Jordan Banks

    President, Sports & Media

    As President of Rogers Sports & Media, Jordan Banks is responsible for the current $2 billion business and approximately 4,000 employees across Canada from a variety of sports and media properties, consisting of 23 conventional and specialty TV channels including Sportsnet, 29 local TV stations, 54 radio stations, 3 OTT services, 2 podcast networks, Today’s Shopping Choice, a multiplatform content studio, and data offerings.

    With deep strategic insights in the digital space and global content experience, Banks is uniquely positioned to lead the next chapter of Rogers Sports & Media and its cross-channel consumer experience.  A highly respected business leader, Banks was named one of Canada’s 50 Most Powerful Business People by Canadian Business magazine, one of the 25 Most Influential Innovators in Canada by Financial Post magazine, as well as being named one of Canada’s Top 40 Under 40.

    Prior to joining Rogers Sports & Media, Banks was the former Managing Director of Facebook & Instagram Canada, leading all domestic commercial operations, while also serving for a period of time as Facebook’s Global Head of Vertical Strategy.

    Banks’s previous roles include CEO at JumpTV, Managing Director of eBay Canada, and working as an executive at the National Hockey League Players’ Association in their international business and licensing group.  Banks also practiced corporate law at Goodmans LLP, and was the co-founder of Thunder Road Capital where he provided investment and advisory services to tech companies.

    Banks sits on the Board of Directors for SickKids Foundation, the Canadian Children’s Literacy Foundation, Cineplex Inc., and the BlackNorth Initiative, and has spent the past two decades tirelessly raising money and awareness for Alzheimer’s research and care.

  • Lisa Damiani

    Chief Legal & Regulatory Officer

    Lisa Damiani oversees legal, regulatory and government relations at Rogers. Lisa is a strategic leader with a track record of success across a wide variety of complex transactions and negotiations.

    Prior to joining Rogers, Lisa was the EVP, Government Relations and General Counsel of New Gold Inc. a cross-listed public company with multi-jurisdictional operations. She led multi-disciplinary internal teams to successfully complete a variety of M&A transactions, including public company acquisitions, and acquisitions and dispositions of assets and operations around the world. Her portfolio also included government relations and Indigenous affairs. In that capacity, she negotiated five long-term relationship agreements with host First Nations communities and secured critical federal and provincial permits to enable business growth.

    Previously, Lisa was an M&A and corporate finance partner with Davies Ward Phillips & Vineberg LLP, advising on over US$20 billion in global M&A transactions and over US$10 billion in cross-border debt and equity financings.

    Lisa is widely recognized for her legal and business expertise, including as a leading practitioner of Corporate Law by Best Lawyers in Canada and as a repeatedly recommended lawyer in M&A in The Canadian Legal Lexpert Directory. In recent years, she co-authored a research paper evaluating current contractual terms in mining M&A transactions, spoke as a panelist on the impact of international political risk on access to capital, and served as faculty for various Osgoode continuing education programs. Lisa holds a Bachelor of Arts, Bachelor of Laws and Masters of Business Administration from the University of Toronto.

  • Lisa Durocher

    EVP, Financial and Emerging Services

    Lisa Durocher leads Financial and Emerging Services at Rogers Communications. As part of the executive leadership team, she oversees Rogers Bank and develops emerging services for the company.

    Prior to this role, Lisa was the Chief Digital Officer at Rogers where she led the digital strategy, design and delivery for digital platforms across the consumer and enterprise businesses. Lisa has been with Rogers since 2016.

    Prior to joining Rogers, Lisa worked at American Express in New York City where she held several senior leadership positions over 15 years including leading global product and marketing organizations in digital payments, charge cards and travel which provided her with experience in mergers and acquisitions, product design and development and general management.

    Lisa is a graduate of Wilfrid Laurier University’s Business Administration program and also sits on the board of the Rogers Bank.

  • Jorge Fernandes

    Chief Technology and Information Officer

    Jorge Fernandes joined Rogers as Chief Technology and Information Officer in February, 2018. Jorge is responsible for technology across Rogers, leading the strategy, planning, development and operations of the Rogers wireless and wireline networks and IT systems.

    With senior executive leadership experience in the UK, Portugal and Turkey, Jorge brings a strong international perspective to Rogers. Prior to joining, Jorge was Chief Technology Officer at Vodafone, U.K., one of its largest operating companies. He oversaw the IT and Network transformation, leading a team of 4,000 employees delivering wireless, voice, internet and home broadband services to 19 million customers. He also led a Managed Services organization that designs and delivers customized unified communications to the U.K.’s largest enterprise, public and energy sector clients. Prior to that, Jorge was Chief Technology Officer for Vodafone’s operating companies in Portugal and Turkey, where he led end-to-end technology services.

    During his 15-year career at Vodafone, Jorge has gained deep experience in mobile, residential and enterprise services. In both Portugal and the U.K., he oversaw the development and launch of converged technologies including fibre to the home and IPTV. He also delivered the first Mediaroom IPTV service and Fibre to the Home solution for Vodafone in Portugal. He has led the 5G technology strategy for Vodafone in the U.K.

    Jorge started his career as an engineer working for South African companies before joining Cisco, where he worked on network implementation programs for the world’s largest operators. Jorge holds a Licentiate degree in Economics and Business Management from Autonomous University of Lisbon and he completed the Católica Lisbon/Kellogg School of Management Advanced Management Program.

  • Dave Fuller

    President, Wireless

    Dave joined Rogers in March 2021 as the President of Rogers Wireless. Dave has responsibility for delivering a class leading wireless experience across all three of our brands – Rogers, Fido, and Chatr – including strategy, product management and development, marketing, and customer base management. In addition to Wireless, Dave also leads the brand evolution across all of Rogers, as well as the retail operations teams for both our branded stores and our partner channel.

    Dave had extensive experience across all aspects of the communications business, having spent 15 years at TELUS where he held a number of senior executive roles in both business and consumer portfolios. In addition to his role as Chief Marketing Officer, Dave was the President & EVP of the TELUS Consumer and Small Business organization from 2014 to early 2019. His focus on simplifying and digitizing business processes has driven material improvements in the customer experience at a number of businesses, and he is an avid champion of a marketing led customer-first culture. Dave has an extensive track record of developing top performing and highly engaged teams that deliver rapid growth in top and bottom-line results.

    Immediately prior to joining Rogers, Dave was a Senior Advisor to the global tech and telecom practice of Boston Consulting Group and an Operating Partner with Searchlight Capital Partners, a Private Equity firm with offices in Toronto, New York and London. Before joining TELUS in 2004, Dave spent almost 15 years in the management consulting industry with a number of firms, culminating in the country managing partner role at KPMG Consulting.

    Dave sits on the Board of Directors at Great-West Lifeco and Consolidated Communications, and he has previously volunteered in board and fundraising roles with a number of charitable organizations including the Ontario Science Centre, the Royal Conservatory of Music, SickKids and United Way. He is a professional engineer and received a BSc in Applied Science from Queen’s University and an MBA from the Schulich School of Business at York University. Dave and his family live in Oakville, Ontario.

  • Ron McKenzie

    President, Rogers for Business

    Ron McKenzie was appointed President, Rogers for Business in June 2021. He is responsible for delivering Wireless, Wireline, IoT, Advanced Services and Data Centre products and solutions to small, medium, large and public sector businesses across Canada.

    Prior to taking on this role, Ron led Technical Operations at Rogers for more than two years where he was responsible for Install, Service & Maintenance, and Technical Support for both Wireless and Wireline. Most recently, he led the acceleration of our Technical Operations transformation during the COVID-19 pandemic to deliver a three-year plan in a matter of weeks – keeping our customers connected and our team members safe.

    Ron has deep roots and expertise in the telecom industry, spanning more than 30 years across Canada and the United States where he has partnered with large scale operators around the globe. Prior to joining Rogers, Ron spent more than 10 years in senior leadership at Shaw Communications in Calgary, including leading operations as the Chief Operating Officer and as the executive lead of Business where he ran the business-to-business operations and delivered significant growth in the organization’s Small-Medium and Enterprise business.

    Ron is a respected leader who truly champions the customer experience. He has extensive experience across operational and network equipment functions, always with a focus on supporting and enabling customers, and creating new services from a customer-centric view.

    Ron graduated with a BASc in Electrical Engineering from the University of Toronto and has attended the CTAM Executive Management programs at Harvard. He is currently Secretary of the Board of Directors – on the executive committee – of the Society of Cable Telecommunications Engineers (SCTE). In his role on the Board of SCTE, Ron is contributing to the future of connectivity through technological leadership and innovation to help build and give back to the industry.

  • Sevaun Palvetzian

    Chief Communications Officer

    As Chief Communications Officer, Sevaun leads the communications and corporate social responsibility programs across Rogers multiple platforms, including wireless, cable, business services, TV, radio and sports.

    She served for six years as CEO of CivicAction — a leading Toronto-based not-for-profit that boosts civic engagement and builds better cities by unlocking the collective strength of all people and sectors in addressing the most pressing challenges facing society.  Previously, Sevaun held senior executive strategy and communications roles within the Ontario Government, which included launching a strategy to attract future generations of leaders. She led the award-winning Learn and Work Program for youth facing employment barriers, and the project team for Trillium Park — the Toronto waterfront greenspace development. She also held positions at the University of Toronto, the World Bank Group, and Presidential Classroom, a Washington D.C.-based civic education organization.

    A voice of influence and advocacy on many urban issues, Sevaun was named one of Canada’s Top 100 Most Powerful Women in 2018.  She holds an M.A. History, and B.A. (hons) degrees from Western University, and has completed executive programs at the Harvard Business School and Ivey Business School at Western University.

    She sits on the boards of Waterfront Toronto, NEXT Canada, and the Ivey Business School Leadership Advisory Council.

  • Dean Prevost

    President, Connected Home

    D​ean Prevost joined Rogers in September 2017 as President of Rogers for Business. In January 2020, he took on a new role as President of the Connected Home business. In the interim, Dean is leading both portfolios until a new Rogers for Business President has been selected.

    On the Rogers for Business side, Dean is responsible for delivering business-grade solutions such as Wireless, Wireline, IoT, Advanced Services and Data Centre to small, medium, large and public sector businesses across Canada.  For our Connected Home business, Dean is responsible for the company’s Consumer residential business, including strategy, product management and development, marketing, technical support operations, installations and repair, plus pricing and customer base management.

    Dean is an industry veteran, having previously spent 17 years at AT&T/MTS Allstream in nearly every senior executive position, including five years as President. While he was President of the Enterprise Solutions Division, Dean rebuilt the customer experience journey and focused on a long-term growth strategy for the company. Dean is a well-respected executive with deep experience in technology and telecom, and a proven track record of delivering operating results.

    Dean came to Rogers fro​m a Birch Hill private equity company, Hi-Pro Feeds, where he was CEO for three years, and left after the successful sale to an industry player. Prior to telecom, he worked with a variety of companies driving growth and expansion as a strategy consultant with Monitor Company.

    Dean volunteers his time on the board for JUMP Math, a charitable organization that helps children love and succeed at math, and previously YMCA of Greater Toronto. He holds a Master’s in Business Administration from Harvard and a Bachelor of Commerce with distinction, from the University of Calgary.

  • Jim Reid

    Chief Human Resources Officer

    Jim Reid has served as Rogers Chief Human Resources Officer since 2011. He is responsible for shaping the talent, culture and engagement strategy at Rogers.

    With a keen understanding of what it takes to win, Jim has elevated the employee experience agenda by strengthening key programs in the areas of leadership development, frontline training, talent management, and culture. Over the next three years, Jim will lead Rogers’ workplace transformation initiative, enabling the company to become more collaborative, agile and flexible.

    During his tenure, Rogers has been recognized as one of the Top 100 Employers in Canada, a Top Employer for Young People, and one of Canada’s Best Diversity Employers.

    Jim has more than 20 years of experience leading large, global human resources teams, including Husky Injection Molding Systems and the global health sciences company, MDS Inc. He is a former tactical helicopter pilot in the Canadian Armed Forces and served more than three years in West Germany. Jim holds an MBA from McMaster University and is a graduate of Harvard’s Advanced Management Program.

  • Tony Staffieri

    Chief Financial Officer

    As Chief Financial Officer, Tony is responsible for the overall finance function of Rogers. He also oversees corporate strategy and financial services.

    Since joining the company in April 2012, Tony has focused on driving share value growth and, in particular, the operational execution of the company from a financial perspective. He has implemented new financial and operational performance management systems, and embarked on a multi-year cost productivity program delivering consistent efficiency improvements. He has also led various corporate finance initiatives, including acquisitions and the improvement of the company’s balance sheet structure with new and innovative financing arrangements.

    Tony is a highly regarded and seasoned executive bringing to the company expertise in all financial functions combined with operational management experience. Tony began his career with PricewaterhouseCoopers and left the firm as a senior Partner in 1998 to join his client Celestica International, where he performed in various financial and operational roles as the company grew from a single plant to one of the world’s largest electronics manufacturers. He left Celestica in 2005 to join Bell Canada Enterprises where as Senior Vice President Finance he continued to focus on the operational finance aspects of the company.

    Tony serves as a Board Director for Maple Leaf Sports & Entertainment, and is on the Board of Governors for Ryerson University. He is also Chair of Ryerson’s Finance Committee, and a member of the Mackenzie Health Foundation’s Campaign Cabinet. He is a Fellow Chartered Accountant and Fellow Chartered Professional Accountant, and holds a Bachelor of Business Administration degree from the Schulich School of Business.