Our Leadership Team.
Our leaders understand there is a strong connection between the culture they create and the results they deliver. They are driven to delivering the best for Canadians from coast-to-coast-to-coast.
President and Chief Executive Officer
Joe Natale joined Rogers as President and Chief Executive Officer in 2017.
Prior to joining Rogers, Joe was President and CEO at TELUS Corporation. He first joined Telus in 2003, holding a number of senior positions including President of Enterprise Solutions, President of Consumer Solutions and Chief Commercial Officer. Prior to 2003, Joe was a partner at KPMG and held successive senior leadership roles within KPMG Consulting. He joined KPMG after it acquired the company he co-founded, PNO Management Consultants Inc., in 1997. As a consultant, Joe specialized in strategy and business transformation services.
He currently sits on the Board of Directors at The Hospital for Sick Children and Soulpepper Theatre Co. He is a past recipient of Canada’s Top 40 under 40 Award.
A passionate, strategically-minded customer-first executive, Joe has a proven track record in a highly competitive and dynamic environment.
Joe holds a Bachelor of Applied Science degree in Electrical Engineering from the University of Waterloo. He lives in Toronto with his wife and children.
Chief Customer Officer
Eric Agius joined Rogers as Senior Vice President Consumer Channels in 2016 and was appointed Chief Customer Officer on February 3, 2020. He is responsible for shaping a unified customer experience across all our channels and to lead Customer Care, our largest frontline organization.
An innovative leader in transforming customer service, Eric brings more than 25 years of deep industry knowledge. His prior roles have included General Manager & Senior Vice President of Carter’s Canada, CEO & President of LG Canada, President & GM of Nike Canada and President & GM of Nike Chile & Bolivia.
Eric has had the privilege of working closely with various charitable and non-profit organizations close to his heart. He has sat on the Board of Directors for the Ontario Science Centre, Covenant House, The Raptors Foundation and most recently The Children’s Wish Foundation of Canada. Originally from Toronto, Eric holds a Bachelor of Arts from McMaster University in Hamilton.
President, Sports & Media
As President of Rogers Sports & Media, Jordan Banks is responsible for the current $2 billion business and approximately 4,000 employees across Canada from a variety of sports and media properties, consisting of 23 conventional and specialty TV channels including Sportsnet, 29 local TV stations, 54 radio stations, 3 OTT services, 2 podcast networks, Today’s Shopping Choice, a multiplatform content studio, and data offerings.
With deep strategic insights in the digital space and global content experience, Banks is uniquely positioned to lead the next chapter of Rogers Sports & Media and its cross-channel consumer experience. A highly respected business leader, Banks was named one of Canada’s 50 Most Powerful Business People by Canadian Business magazine, one of the 25 Most Influential Innovators in Canada by Financial Post magazine, as well as being named one of Canada’s Top 40 Under 40.
Prior to joining Rogers Sports & Media, Banks was the former Managing Director of Facebook & Instagram Canada, leading all domestic commercial operations, while also serving for a period of time as Facebook’s Global Head of Vertical Strategy.
Banks’s previous roles include CEO at JumpTV, Managing Director of eBay Canada, and working as an executive at the National Hockey League Players’ Association in their international business and licensing group. Banks also practiced corporate law at Goodmans LLP, and was the co-founder of Thunder Road Capital where he provided investment and advisory services to tech companies.
Banks sits on the Board of Directors for SickKids Foundation, the Canadian Children’s Literacy Foundation, Cineplex Inc., and the BlackNorth Initiative, and has spent the past two decades tirelessly raising money and awareness for Alzheimer’s research and care.
Chief Legal & Regulatory Officer
Lisa Damiani oversees legal, regulatory and government relations at Rogers. Lisa is a strategic leader with a track record of success across a wide variety of complex transactions and negotiations.
Prior to joining Rogers, Lisa was the EVP, Government Relations and General Counsel of New Gold Inc. a cross-listed public company with multi-jurisdictional operations. She led multi-disciplinary internal teams to successfully complete a variety of M&A transactions, including public company acquisitions, and acquisitions and dispositions of assets and operations around the world. Her portfolio also included government relations and Indigenous affairs. In that capacity, she negotiated five long-term relationship agreements with host First Nations communities and secured critical federal and provincial permits to enable business growth.
Previously, Lisa was an M&A and corporate finance partner with Davies Ward Phillips & Vineberg LLP, advising on over US$20 billion in global M&A transactions and over US$10 billion in cross-border debt and equity financings.
Lisa is widely recognized for her legal and business expertise, including as a leading practitioner of Corporate Law by Best Lawyers in Canada and as a repeatedly recommended lawyer in M&A in The Canadian Legal Lexpert Directory. In recent years, she co-authored a research paper evaluating current contractual terms in mining M&A transactions, spoke as a panelist on the impact of international political risk on access to capital, and served as faculty for various Osgoode continuing education programs. Lisa holds a Bachelor of Arts, Bachelor of Laws and Masters of Business Administration from the University of Toronto.
EVP, Financial and Emerging Services
Lisa Durocher leads Financial and Emerging Services at Rogers Communications. As part of the executive leadership team, she oversees Rogers Bank and develops emerging services for the company.
Prior to this role, Lisa was the Chief Digital Officer at Rogers where she led the digital strategy, design and delivery for digital platforms across the consumer and enterprise businesses. Lisa has been with Rogers since 2016.
Prior to joining Rogers, Lisa worked at American Express in New York City where she held several senior leadership positions over 15 years including leading global product and marketing organizations in digital payments, charge cards and travel which provided her with experience in mergers and acquisitions, product design and development and general management.
Lisa is a graduate of Wilfrid Laurier University’s Business Administration program and also sits on the board of the Rogers Bank.
Chief Technology and Information Officer
Jorge Fernandes joined Rogers as Chief Technology and Information Officer in February, 2018. Jorge is responsible for technology across Rogers, leading the strategy, planning, development and operations of the Rogers wireless and wireline networks and IT systems.
With senior executive leadership experience in the UK, Portugal and Turkey, Jorge brings a strong international perspective to Rogers. Prior to joining, Jorge was Chief Technology Officer at Vodafone, U.K., one of its largest operating companies. He oversaw the IT and Network transformation, leading a team of 4,000 employees delivering wireless, voice, internet and home broadband services to 19 million customers. He also led a Managed Services organization that designs and delivers customized unified communications to the U.K.’s largest enterprise, public and energy sector clients. Prior to that, Jorge was Chief Technology Officer for Vodafone’s operating companies in Portugal and Turkey, where he led end-to-end technology services.
During his 15-year career at Vodafone, Jorge has gained deep experience in mobile, residential and enterprise services. In both Portugal and the U.K., he oversaw the development and launch of converged technologies including fibre to the home and IPTV. He also delivered the first Mediaroom IPTV service and Fibre to the Home solution for Vodafone in Portugal. He has led the 5G technology strategy for Vodafone in the U.K.
Jorge started his career as an engineer working for South African companies before joining Cisco, where he worked on network implementation programs for the world’s largest operators. Jorge holds a Licentiate degree in Economics and Business Management from Autonomous University of Lisbon and he completed the Católica Lisbon/Kellogg School of Management Advanced Management Program.
Dave joined Rogers in March 2021 as the President of Rogers Wireless. Dave has responsibility for delivering a class leading wireless experience across all three of our brands – Rogers, Fido, and Chatr – including strategy, product management and development, marketing, and customer base management. In addition to Wireless, Dave also leads the brand evolution across all of Rogers, as well as the retail operations teams for both our branded stores and our partner channel.
Dave had extensive experience across all aspects of the communications business, having spent 15 years at TELUS where he held a number of senior executive roles in both business and consumer portfolios. In addition to his role as Chief Marketing Officer, Dave was the President & EVP of the TELUS Consumer and Small Business organization from 2014 to early 2019. His focus on simplifying and digitizing business processes has driven material improvements in the customer experience at a number of businesses, and he is an avid champion of a marketing led customer-first culture. Dave has an extensive track record of developing top performing and highly engaged teams that deliver rapid growth in top and bottom-line results.
Immediately prior to joining Rogers, Dave was a Senior Advisor to the global tech and telecom practice of Boston Consulting Group and an Operating Partner with Searchlight Capital Partners, a Private Equity firm with offices in Toronto, New York and London. Before joining TELUS in 2004, Dave spent almost 15 years in the management consulting industry with a number of firms, culminating in the country managing partner role at KPMG Consulting.
Dave sits on the Board of Directors at Great-West Lifeco and Consolidated Communications, and he has previously volunteered in board and fundraising roles with a number of charitable organizations including the Ontario Science Centre, the Royal Conservatory of Music, SickKids and United Way. He is a professional engineer and received a BSc in Applied Science from Queen’s University and an MBA from the Schulich School of Business at York University. Dave and his family live in Oakville, Ontario.
President, Rogers for Business
Ron McKenzie was appointed President, Rogers for Business in June 2021. He is responsible for delivering Wireless, Wireline, IoT, Advanced Services and Data Centre products and solutions to small, medium, large and public sector businesses across Canada.
Prior to taking on this role, Ron led Technical Operations at Rogers for more than two years where he was responsible for Install, Service & Maintenance, and Technical Support for both Wireless and Wireline. Most recently, he led the acceleration of our Technical Operations transformation during the COVID-19 pandemic to deliver a three-year plan in a matter of weeks – keeping our customers connected and our team members safe.
Ron has deep roots and expertise in the telecom industry, spanning more than 30 years across Canada and the United States where he has partnered with large scale operators around the globe. Prior to joining Rogers, Ron spent more than 10 years in senior leadership at Shaw Communications in Calgary, including leading operations as the Chief Operating Officer and as the executive lead of Business where he ran the business-to-business operations and delivered significant growth in the organization’s Small-Medium and Enterprise business.
Ron is a respected leader who truly champions the customer experience. He has extensive experience across operational and network equipment functions, always with a focus on supporting and enabling customers, and creating new services from a customer-centric view.
Ron graduated with a BASc in Electrical Engineering from the University of Toronto and has attended the CTAM Executive Management programs at Harvard. He is currently Secretary of the Board of Directors – on the executive committee – of the Society of Cable Telecommunications Engineers (SCTE). In his role on the Board of SCTE, Ron is contributing to the future of connectivity through technological leadership and innovation to help build and give back to the industry.
Interim Chief Financial Officer
Since joining Rogers in 2005, Paulina has held several roles in the company, most recently as Senior Vice President, Controller and Risk Management.
With over 26 years telecommunications industry experience including previous roles at Sprint Canada and Deloitte Canada, Paulina is a highly respected executive who values innovation, the power of data, analytics and technology to enable business decisions.
Paulina is passionate about mentorship and supporting career progression and education for the next generation. A Chartered Professional Accountant (CPA, CA), she has completed the Rotman Directors Education Program and obtained the Institute of Corporate Directors ICD.D designation in 2021. She also holds a Master of Accounting from the University of Waterloo.
She currently acts as the Chair of Finance & Audit Committee & Treasurer at Chartered Professional Accounts (CPA) Ontario, and sits on the board of Gilda’s Club Simcoe Muskoka (Cancer Support). She lives in Toronto with her husband and children.
Chief Communications Officer
As Chief Communications Officer, Sevaun leads the communications and corporate social responsibility programs across Rogers multiple platforms, including wireless, cable, business services, TV, radio and sports.
She served for six years as CEO of CivicAction — a leading Toronto-based not-for-profit that boosts civic engagement and builds better cities by unlocking the collective strength of all people and sectors in addressing the most pressing challenges facing society. Previously, Sevaun held senior executive strategy and communications roles within the Ontario Government, which included launching a strategy to attract future generations of leaders. She led the award-winning Learn and Work Program for youth facing employment barriers, and the project team for Trillium Park — the Toronto waterfront greenspace development. She also held positions at the University of Toronto, the World Bank Group, and Presidential Classroom, a Washington D.C.-based civic education organization.
A voice of influence and advocacy on many urban issues, Sevaun was named one of Canada’s Top 100 Most Powerful Women in 2018. She holds an M.A. History, and B.A. (hons) degrees from Western University, and has completed executive programs at the Harvard Business School and Ivey Business School at Western University.
She sits on the boards of Waterfront Toronto, NEXT Canada, and the Ivey Business School Leadership Advisory Council.
President, Connected Home
Dean Prevost resides in Calgary, Alberta, Canada and was appointed as President, Connected Home for Rogers on January 1, 2021. In this executive leadership role, Dean is accountable for the residential cable business, including internet/Wi-Fi, TV & content, phone, monitoring/automation, as well as community connectivity & expansion efforts.
Prior to the Connected Home appointment Dean served as President, Rogers for Business from September 2017 to June 2021.
An industry veteran, Dean spent 17 years at AT&T/MTS Allstream, including five years as President. Dean is a well-respected executive with deep experience in technology and telecom, and a proven track record of delivering operating results.
Dean came to Rogers from a Birch Hill private equity company, Hi-Pro, where he was CEO for three years, and left after the successful sale to an industry player. Prior to telecom, he worked with a variety of companies driving growth and expansion as a strategy consultant with Monitor Company.
Dean is the Chair of the Board of Trustees for JUMP Math, a charitable organization that helps children love and succeed at math. He holds a Masters in Business Administration from Harvard and a Bachelor of Commerce with distinction, from the University of Calgary.
Chief Human Resources Officer
Jim Reid has served as Rogers Chief Human Resources Officer since 2011. He is responsible for shaping the talent, culture and engagement strategy at Rogers.
With a keen understanding of what it takes to win, Jim has elevated the employee experience agenda by strengthening key programs in the areas of leadership development, frontline training, talent management, and culture. Over the next three years, Jim will lead Rogers’ workplace transformation initiative, enabling the company to become more collaborative, agile and flexible.
During his tenure, Rogers has been recognized as one of the Top 100 Employers in Canada, a Top Employer for Young People, and one of Canada’s Best Diversity Employers.
Jim has more than 20 years of experience leading large, global human resources teams, including Husky Injection Molding Systems and the global health sciences company, MDS Inc. He is a former tactical helicopter pilot in the Canadian Armed Forces and served more than three years in West Germany. Jim holds an MBA from McMaster University and is a graduate of Harvard’s Advanced Management Program.