Our Commitments to you

We’re committed to connecting you in an emergency.

911 calls must always go through. That’s why we’re making a formal agreement between providers to switch 911 calls to each other’s networks in the event of an outage for any provider’s network.

We’re committed to investing $20 billion in network reliability.

You need a network that you can count on. That’s why we’re investing $20 billion in our network over the next five years. Many investments have already begun, including increased oversight, testing, and using predictive technologies to ensure we meet and exceed your expectations.

We’re committed to setting the highest standard of reliability.

Several areas of your life depend on our wireless and internet networks. Which is why we’re working to physically separate them, so they’ll work independently – ensuring you stay connected.

We’re committed to providing customers with the ultimate home experience.

With 1000’s of free movies and all the entertainment you want, the way you want it with Ignite TV.

We’re committed to delivering powerful home WiFi coverage.

With our WiFi Satisfaction Guarantee, you can feel confidently covered from your first setup to ongoing proactive support.

We’re committed to offering customers best-in-class 5G data plans.

And all the latest 5G devices without overage fees so you can stream all the video, music, and content you want, worry-free.

We’re committed to empowering the next generation through education.

We believe in helping the next generation reach their highest potential. In fact, we’re doubling our investment in Ted Rogers Scholarships, which help to remove barriers to education and provide opportunities for young Canadians to achieve their goals.

We’re committed to investing in youth and communities.

With Ted Rogers Community Grants, we champion community organizations that make a meaningful difference in the lives of young Canadians through education, sport, entrepreneurship, and digital literacy programs.

We’re committed to helping youth access sports programs.

As Jays Care Foundation’s largest donor, we’ve contributed $10M+ in funding to 45,000 kids across Canada.