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Career Spotlight: Zayd Krishna, Store Manager

November 21, 2018


Zayd Krishna

We sat down with Zayd Krishna, Store Manager, as part of our monthly series that profiles unique jobs around Rogers. Tell us about your career journey at Rogers. My journey started in 2009 at the Burnaby Call Centre as a Care Billing Representative. I didn’t know what to expect, but soon found that I enjoyed the people and environment so much that I didn’t want to leave! I moved to our Care Retention department in 2011 and then joined the pre-management team, Leaders of Tomorrow, in 2013. The following year, I was officially an Acting Team manager in Customer Care where I gained a passion for management, specifically coaching and development. By mid 2016, I was looking for a new challenge within Rogers and I moved over to the Corporate Retail side of things. I now manage our first dual Rogers/Fido kiosk store. What’s exciting about the work you do? I am well versed in coaching and love to identify someone’s potential capabilities. I love facilitating the development of their capabilities into strengths, and then those strengths into life skills. The focus on personal development here at Rogers really compliments my own personal values – I enjoy practicing self-reflection and continuously am evolving into a better version of myself. Why is it important to embrace change? It’s important to embrace change because there are no guarantees that anything will stay constant! Tell us about the people you work with – what makes them great?  I work with a diverse group of individuals from different backgrounds, educations, and values. Each person brings unique talents to the table, which helps us learn and grow collectively as one team. Why should someone consider joining the Rogers team?  I would recommend working at Rogers because there is significant investment on personal and professional development, and a ton of opportunities to jump in and gain that experience. Connect with Zayd on LinkedIn to learn more about his career journey.