All Articles

Keeping You Connected: 3 Easy Ways to Stay Connected to the Support You Need, for the Products & Services You Love

This is an unprecedented and challenging time for all Canadians. At Rogers we’re staying focused on two important priorities – protecting the health and well-being of our teams and our customers, and keeping Canadians connected.

We’re all doing our part to keep our families and communities healthy and safe during the current public health situation, and to support these efforts, we’ve made some temporary changes to how we serve our customers. While we will continue to be there for our customers at select retail locations across the country – here are some ways you can stay connected, all from the comfort of your own home!

Here are 3 easy ways to stay connected to the support you need, for the products & services you love:

Do-It-Yourself TV & Internet Installation :

Take advantage of our self-installation options! It’s easy to self-install your Rogers devices and services including home internet and TV. If you need help we’re just a live chat, direct message or phone call away. 

Pay Your Bill, Change or Add Services, and More through Online/Mobile Self-Serve:

Use our self-serve options online or on mobile to manage your account, allowing you to view your bill and make a payment, check your wireless usage, change or add services, start or track phone repair claims, top up your prepaid account, read helpful support articles, FAQs and more. Find out about the self-serve options available for each of our brands by visiting

Browse our latest promotions and order new wireless devices online at and we’ll have them delivered to you directly via courier, at no extra cost.

Questions? Get Quick Answers Online:

Visit our Rogers Community Forums to see tips and tricks from other customers, or to post questions. Also, you can use our Rogers Interactive Voice Response (IVR) system to find out your balance, pay your bill, update your payment method and more.  

And of course, you can always contact us on live chat, by phone or by sending us a direct message on social. We want to keep you connected and are here to support you, anytime!