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Rogers customers experience blazing fast internet speeds with re-speeding initiative

Nov 5, 2012 News Releases

Internet speeds to increase across tiers; Ultimate tier doubles speed to
up to 150 Mbps download speeds

Rogers re-speeds three widely available internet tiers; fastest
available to the most homes

TORONTO, Nov. 5, 2012 /CNW/ – Rogers Communications, Canada’s leading
diversified communications and media company, today announced its
ongoing commitment to deliver world-leading internet experiences to
Canadians by increasing speeds across Rogers internet tiers.  Customers
will have access to the fastest internet speeds offered by Rogers to
date; this means up to 150 Mbps* download speeds across Ontario.

“As part of our commitment to providing customers with what’s next in
online experiences, we’ve increased our internet speeds again,” said
John Boynton, executive vice-president marketing, chief marketing
officer, Rogers Communications. “Canadians love the internet and spend
more time online than any other country in the world.  We continue to
make significant network investments to deliver the fastest internet
speeds available to the most homes.”

Upgraded download speeds keep customers connected to the entertainment,
information and social networks that matter to them most, faster than
ever before. The following speed increases will be available by the end
of the year:

New Ultimate tier: recently doubled from up to 75 Mbps to up to 150 Mbps, and is scheduled
to be available to most customers by the end of the year:

  • Download speeds of up to 150 Mbps, with a monthly data allowance of 250
    GB
  • Download a song in about one second. Download an SD movie in about 37
    seconds
  • Customers can download up to 120 HD (2GB) movies, watch 760 hours of HD
    video or download 64K (4MB) songs, per month

Starting November 7, 2012 Rogers will start automatically upgrading
Extreme Plus, Extreme and Express internet tiers for customers with
DOCSIS 3.0 capabilities. To benefit from the re-speeding initiative,
Rogers customers with DOCSIS 2.0 modems are encouraged to visit their
local Rogers retail location and upgrade to a DOCSIS 3.0 modem and
service plan.

  • Extreme Plus: download speeds will increase from up to 32 Mbps to up to 45 Mbps
  • Extreme: download speeds will increase from up to 28 Mbps to up to 35 Mbps
  • Express: download speeds will increase from up to 18 Mbps to up to 25 Mbps. The
    Express tier, the most popular tier available from Rogers, has
    increased in speed by 150 per cent since mid 2011.

Ultimate, Extreme Plus and Extreme tiers – the fastest and most widely
available internet speeds available from Rogers – are faster than the
other guy’s most widely available internet tier (which reaches up to 25
Mbps).

Today’s announcement is the latest in a series of initiatives,
enhancements and policy changes to ensure Rogers is delivering on
customers’ expectations. Earlier this year, Rogers engaged LeMay-Yates
to conduct research to give a more accurate look at how Canada’s
broadband speeds stacked on a global scale relative to advertised
speeds.  The report found Canada ranked within the top 10 countries
internationally for fastest internet speeds delivered.  In addition,
Rogers announced it would phase out its Internet Traffic Management
Policy, which was designed to manage peer-to-peer internet uploaded
traffic. This phase out is on track to be complete by the end of 2012.

About Rogers Communications:

Rogers Communications is a diversified Canadian communications and media
company. We are Canada’s largest provider of wireless voice and data
communications services and one of Canada’s leading providers of cable
television, high speed internet and telephony services. Through Rogers
Media we are engaged in radio and television broadcasting, televised
shopping, magazines and trade publications, sports entertainment, and
digital media. We are publicly traded on the Toronto Stock Exchange
(TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).
For further information about the Rogers group of companies, please
visit rogers.com.

* Speeds may vary with internet traffic, server gateway/router, computer
(quality, location in the home, software and applications installed),
home wiring, home network or other factors. Also see the Acceptable Use
Policy at rogers.com/terms. Modem set-up: the system is configured to
maximum modem capabilities within Rogers own network.

SOURCE: Rogers Communications Inc.