Security & Privacy
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Protecting our customers

At Rogers, we strive to ensure the proper collection, use, and disclosure of information, as well as fostering a culture that values privacy and security through awareness and guidance to all of our teams.

How Rogers manages your data

How Rogers keeps customers safe

At Rogers, we are committed to protecting the privacy of our customers’ personal information. We take all reasonable steps to ensure that this information is safe and secure. We invite you to review the privacy policy and guidelines that we established to govern our privacy and data handling practices.

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Rogers’ annual Transparency Report

At Rogers, we deal with sensitive customer data every day and we do our utmost to protect this information. Since 2013, Rogers has published the details of the number of requests for customer personal information received from law enforcement and government agencies in our annual Transparency Report.

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Access to information

Customers can access any of their personal information retained by us, including account notes, call recordings, or call detail records, by contacting our Privacy Office in writing.

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Latest News

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Shaw, Rogers and Quebecor Welcome the Decision by the Federal Court of Appeal

Companies are working to secure final approval of transactions CALGARY, TORONTO and MONTREAL January, 24, 2023 – Rogers Communications Inc., Shaw Communications Inc.,  ...

Rogers Reaches Halfway Point in Wireless Expansion along B.C. Highway 14

Five towers between Sooke and Port Renfrew are already in service, all seven towers on track to enter service by  ...

Rogers Communications announces the passing of Alan Horn

Toronto, ON (Jan. 16, 2023) – It is with profound sadness that Rogers Communications announces the passing of Alan D. Horn, devoted company  ...

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Rogers logo

Shaw, Rogers and Quebecor Welcome the Decision by the Federal Court of Appeal

Companies are working to secure final approval of transactions CALGARY, TORONTO and MONTREAL January, 24, 2023 – Rogers Communications Inc., Shaw Communications Inc.,  ...

Rogers Reaches Halfway Point in Wireless Expansion along B.C. Highway 14

Five towers between Sooke and Port Renfrew are already in service, all seven towers on track to enter service by  ...

Rogers Communications announces the passing of Alan Horn

Toronto, ON (Jan. 16, 2023) – It is with profound sadness that Rogers Communications announces the passing of Alan D. Horn, devoted company  ...