Protecting our customers

At Rogers, we strive to ensure the proper collection, use, and disclosure of information, as well as fostering a culture that values privacy and security through awareness and guidance to all of our teams.

How Rogers manages your data

How Rogers keeps customers safe

At Rogers, we are committed to protecting the privacy of our customers’ personal information. We take all reasonable steps to ensure that this information is safe and secure. We invite you to review the privacy policy and guidelines that we established to govern our privacy and data handling practices.

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Rogers’ annual Transparency Report

At Rogers, we deal with sensitive customer data every day and we do our utmost to protect this information. Since 2013, Rogers has published the details of the number of requests for customer personal information received from law enforcement and government agencies in our annual Transparency Report.

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Access to information

Customers can access any of their personal information retained by us, including account notes, call recordings, or call detail records, by contacting our Privacy Office in writing.

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Rogers Privacy Policy
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Latest News

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Rogers Brings World Leading Wildfire Detection and Prevention Technology to British Columbia

News Releases Sep 21, 2023

Introducing satellite-connected wildfire sensors with SpaceX technology Connecting AI cameras to Rogers 5G network for early wildfire detection in Canadian  ...

Sportsnet Announces 2023-24 NHL Regional Broadcast Schedules

News Releases Sep 19, 2023

–  Sportsnet to air all 82 Calgary Flames, Edmonton Oilers, and Vancouver Canucks games plus 56 exclusive Toronto Maple Leafs games on  ...

Rogers to Offer All-New iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, Apple Watch Series 9, and Apple Watch Ultra 2

News Releases Sep 15, 2023

The iPhone 15 lineup is available to pre-order starting today, and Apple Watch Series 9, Apple Watch Ultra 2 are available to order  ...

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Rogers Brings World Leading Wildfire Detection and Prevention Technology to British Columbia

News Releases Sep 21, 2023

Introducing satellite-connected wildfire sensors with SpaceX technology Connecting AI cameras to Rogers 5G network for early wildfire detection in Canadian  ...

Sportsnet Announces 2023-24 NHL Regional Broadcast Schedules

News Releases Sep 19, 2023

–  Sportsnet to air all 82 Calgary Flames, Edmonton Oilers, and Vancouver Canucks games plus 56 exclusive Toronto Maple Leafs games on  ...

Rogers to Offer All-New iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, Apple Watch Series 9, and Apple Watch Ultra 2

News Releases Sep 15, 2023

The iPhone 15 lineup is available to pre-order starting today, and Apple Watch Series 9, Apple Watch Ultra 2 are available to order  ...